相关产品
优势
自由打造适合品牌的会员计划
在各式各样的会员计划之中，挑选最适合的方式来经营会员关系。不论是会员时间方案、分级会员规划或是简单的到店赠品，依照品牌特性建立能让顾客喜爱的会员计划。
运用数据掌握顾客的心
越了解顾客，就越能为顾客提供无微不至的服务。掌握完整的顾客数据正是创造成功的营销与再营销企划的重要基础。利用珍贵的数据资料，洞察顾客心理，改善服务满意度，有效提升品牌忠诚度。
让每一次的造访都价值非凡
要让顾客对您印象深刻，确保餐厅具备别的竞争对手没有的吸引力就是关键。一个优质的会员计划让顾客在造访餐厅时能够获得更多好处，并感受到满满的「价值」—— 是吸引回头客和再消费的不二法门。
完整的顾客保留方案
会员关系经营核心
POS 系统与商家管理平台拥有重要会员资料，从销售记录、顾客数据、会员累积时间与各种会员计划功能，协助您全心全意为顾客提供最好的服务。
卓越的顾客服务
从丰富的第三方会员计划服务中挑选最适合您餐厅模式的最佳方案，把顾客服务全面升级。
整合第三方订座服务，在餐厅 VIP 预约订座时就立刻接到通知，从贵宾还没造访餐厅之前就开始提供最优质的顾客服务。
Guest Retention FAQs
1. What is the Eats365 guest retention solution and how does it work?
Eats365’s guest retention solution uses CRM tools embedded in the POS and Merchant Portal to manage loyalty programs, customer profiles, purchase history, and integrated marketing campaigns—helping you treat repeat customers like VIPs.
2. Which loyalty and membership options support guest retention?
To boost guest retention, Eats365 offers flexible options: points‑based, tiered, and prepaid loyalty programs, plus integration with third‑party CRM and reservation systems, enabling custom reward structures and better engagement.
3. How does guest retention benefit from customer data insights?
Strong guest retention strategies rely on data: full customer profiles, visit frequency, average spend, and preferences power targeted promotions—helping you personalize experiences and encourage repeat visits.
4. What operational features enhance guest retention?
Eats365’s guest retention toolkit includes POS-driven loyalty tracking, CRM access, and seamless integrations with reservations and third-party loyalty systems—ensuring every new or returning guest feels valued and incentivized.
5. How can Eats365 help add value and drive guest retention?
By offering loyalty rewards, exclusive tiers, and promotional perks via its guest retention system, Eats365 ensures customers feel rewarded and special—turning occasional visitors into regular patrons .
